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Sendr Video Comment Triggers Slack Notification

Automatically notify your team in Slack whenever a lead leaves a comment on your Sendr Landing Page.

Written by Ivan Noble
Updated this week

Overview

This automation listens for the Video Comment event inside Sendr.

Whenever a lead comments on a Sendr video, a Slack message is instantly sent to your team with the lead’s details and the comment content.

This ensures no engagement goes unnoticed and allows your team to respond quickly while interest is high.

What This Automation Does

When a lead:

• Watches your Sendr video
• Leaves a comment on the video

The automation will:

  1. Capture the lead’s details (name, email, company if available)

  2. Capture the comment content

  3. Send a structured Slack notification to your chosen Slack channel

All in real-time.

Before You Begin

Make sure:

• Your Sendr page includes a video with comments enabled
• You have Slack connected inside the Sendr Automation Builder
• You have permission to post messages in your selected Slack channel

No webhooks are required.
This uses Sendr’s native Video Comment event trigger.

Step 1: Create the Trigger

  1. Go to Sendr → Automation Builder

  2. Click Create Automation

  3. Select Trigger Event → Video Comment

  4. Choose:

    • Specific page Template

  5. Click Save

This tells Sendr:
“When a lead leaves a comment on this Page Template, start this automation.”

Step 2: Add Tool Execution (Condition Filter)

Now we add a condition to ensure the automation only runs for video comments.

  1. Click + Add Step

  2. Select Tool Execution

  3. Choose Run on Condition

Configure the condition as follows:

• IF Event (Video Comment )
• Condition: Contains (Video Comment)

Then COntinue Automation

Condition Logic:

✅ The automation only proceeds when the engagement specifically matches a video comment event
❌ Other engagement types (page visits, emoji reactions, etc.) will not trigger Slack alerts

Click Save once the condition is configured.

Step 3: Add Slack Notification

  1. Click + Add Step

  2. Choose Slack

  3. Select Send Channel Message to a Public Channel

  4. Choose your Slack workspace and channel

  5. Map the message (comes in the template)

Step 4: Test the Automation

  1. Click Test Trigger

  2. Leave a test comment on your Sendr video

  3. Confirm Slack receives the notification

  4. Click Enable

Why This Extra Condition Matters

Adding the Tool Execution condition:

• Reduces false triggers
• Prevents engagement noise
• Ensures only video comment events send alerts
• Keeps Slack clean and actionable

Summary

Trigger: Engagement Event
Step 2: Condition → Value contains “video played comments”
Action: Send Slack Notification

This structured filtering ensures your team is notified only when a meaningful video comment is made.

If you need help configuring the condition logic correctly, reach out via live chat and our workflow team will gladly assist.

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